Terms of service

Last updated: July 30, 2026

OVERVIEW
Welcome to Xivri! The terms "we," "us," and "our" refer to Xivri. We operate the online store at www.xivri.com to provide you with a curated shopping experience (the "Services"), powered by Shopify.

Please read these Terms of Service carefully. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and all account activity. You may not transfer or assign your account to any other person.

SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products. However, colors or appearance may differ slightly due to your device settings. We do not warrant that product quality will meet your expectations beyond what is described. Product descriptions are subject to change at any time.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Xivri reserves the right to accept or decline any order. Your order is not accepted until we confirm it and process your payment. Please review your order carefully before submitting. Returns and exchanges are subject to our Return & Refund Policy at www.xivri.com/policies/refund-policy.

SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes or shipping unless stated otherwise. You agree to provide accurate and complete payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you. For full details, see our Shipping Policy at www.xivri.com/policies/shipping-policy.

SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services, including trademarks, text, images, graphics, and designs, is owned by Xivri or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party sites is at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY
Xivri is powered by Shopify. All sales and purchases are made directly with Xivri. Shopify is not responsible for any aspect of transactions between you and Xivri, including any injury, damage, or loss resulting from purchased products.

SECTION 9 - PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy at www.xivri.com/policies/privacy-policy. By using our Services, you acknowledge that you have read and agree to our Privacy Policy.

SECTION 10 - FEEDBACK
By submitting any feedback, reviews, or suggestions to us, you grant Xivri a perpetual, royalty-free license to use, reproduce, and publish such content for any purpose. You represent that you own all rights to the feedback you submit.

SECTION 11 - PROHIBITED USES
You may use our Services for lawful purposes only. You may not use our Services to violate any laws, infringe intellectual property rights, transmit false or misleading information, spam, impersonate others, or engage in any harmful conduct. We reserve the right to terminate your access at any time for violations of these Terms.

SECTION 12 - DISCLAIMER OF WARRANTIES
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SECTION 13 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, XIVRI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Xivri, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - GOVERNING LAW
These Terms are governed by the laws of the State of California, United States. You consent to the jurisdiction of courts located in California for any disputes.

SECTION 16 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

SECTION 17 - CONTACT INFORMATION
Questions about these Terms should be directed to:

Xivri
Email: support@xivri.com
Phone: (909) 500-3440
Address: 8375 Sultana Ave, Unit 2, Fontana, CA 92335, United States