Xivri Women’s 3-Piece Velvet Pajama Lounge Set
Sleep in Comfort. Lounge in Style. Feel Beautiful Every Day.
Upgrade your bedtime routine with our Women's 3-Piece Velvet Pajama Set, designed for women who love cozy comfort without sacrificing style. Featuring a soft long-sleeve cover-up, a flattering crop tank top, and adjustable drawstring shorts, this matching sleepwear set is perfect for relaxing at home, enjoying lazy weekends, or packing for your next getaway.
Made from ultra-soft velvet fabric, this lightweight pajama set feels luxurious against your skin while offering breathable comfort for every season. Whether you're unwinding after a long day or enjoying a cozy morning with coffee, you'll look and feel your best.
✨ Key Benefits
- Ultra-soft velvet fabric for all-day comfort
- Stylish 3-piece matching lounge set
- Adjustable drawstring shorts for a personalized fit
- Flattering crop tank provides breathable comfort
- Lightweight long-sleeve layer for extra warmth
- Perfect for sleeping, lounging, travel, and pajama parties
- Comfortable stretch that moves with your body
- Makes a thoughtful gift for birthdays, holidays, and special occasions
Product Features
- Material: Premium Velvet Blend
- Set Includes: Long Sleeve Cover-Up, Crop Tank Top, Drawstring Shorts
- Style: Casual Loungewear & Sleepwear
- Fit: Relaxed Fit
- Waist: Adjustable Drawstring
- Available Sizes: S, M, L, XL, XXL, XXXL, 3XL
- Available Colors: Black, Blue, Pink, Violet, Gray, Orange, White
Perfect For
- Everyday Sleepwear
- Cozy Nights
- Weekend Lounging
- Vacation Packing
- Bridal Sleepwear
- Girls' Night In
- Holiday Gifts
- Birthday Gifts
- College Dorm Essentials
- Self-Care Days
Why You'll Love It
From relaxing evenings to slow Sunday mornings, this elegant velvet pajama set combines softness, comfort, and effortless style you'll reach for again and again.
Order yours today and enjoy luxurious comfort every night.
Size Information: S, M, L, XL, XXL, XXXL, 3XL
Packing list: Pajama set ×1
Available Colors
Black
Blue
Pink
Violet
Gray
Orange
White
Last updated: September 22, 2026
Xivri is an online retail brand operated by CLOTHING KARLA LLC. This Payment Policy explains the accepted payment methods, currency, payment authorization, security, taxes, discounts, and billing requirements for purchases made through www.xivri.com.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
- Amazon Pay
- Diners Club
Payment method availability may depend on the customer’s device, browser, location, and eligibility. Only the payment methods displayed during checkout are available for a specific order.
Currency
All product prices and charges on www.xivri.com are displayed and processed in United States Dollars (USD) unless otherwise stated.
Your bank or payment provider may apply currency conversion, international transaction, or processing fees. CLOTHING KARLA LLC does not control fees charged by banks or third-party payment providers.
Payment Authorization
By submitting an order, you confirm that:
- The payment information provided is accurate and complete
- You are authorized to use the selected payment method
- Sufficient funds or credit are available to complete the purchase
- The billing information matches the information held by your payment provider
Submitting an order does not guarantee acceptance. An order is accepted after payment is successfully authorized and the order is confirmed.
Secure Payment Processing
Payments are processed through Shopify and authorized third-party payment providers.
CLOTHING KARLA LLC does not directly collect or store complete payment card numbers.
Payment providers may collect and process information required to authorize, verify, complete, or refund a transaction according to their own terms and privacy policies.
Our website uses encrypted connections to help protect information transmitted during checkout. However, no online payment or data-transmission method can be guaranteed to be completely secure.
Billing Information
Customers must provide complete and accurate billing information during checkout.
Incorrect or incomplete billing information may result in:
- Payment authorization failure
- Order-processing delays
- Additional verification
- Order cancellation
Contact us promptly if you discover an error after placing an order. We cannot guarantee that billing information can be changed after a payment has been processed.
Taxes
Applicable sales tax is calculated based on the order and shipping destination and is displayed during checkout before payment is completed.
Customers are responsible for reviewing the complete order total before submitting payment.
Discounts and Promotional Codes
Valid discount or promotional codes must be entered during checkout before the order is submitted.
Unless otherwise stated:
- Discount codes cannot be combined
- Discounts cannot be applied after an order is placed
- Promotions have no cash value
- Eligibility requirements may apply
- Product exclusions may apply
- Promotional offers may have expiration dates or usage limits
The applicable discount and final order total will be displayed during checkout.
Payment Verification and Fraud Prevention
To protect customers and our business, we may review an order for suspected fraud, unauthorized payment activity, or inconsistent billing information.
We may request additional information to verify an order. An order may be delayed or cancelled if:
- Payment cannot be authorized
- Billing information cannot be verified
- Fraudulent or unauthorized activity is suspected
- The payment provider requests additional verification
Any verification information must be provided through an authorized and secure communication method.
Payment Failure or Declined Transactions
If a payment is declined or cannot be authorized:
- Confirm that the payment details are correct.
- Confirm that the billing address matches your payment provider’s records.
- Confirm that sufficient funds or credit are available.
- Contact your bank or payment provider.
- Try another payment method displayed during checkout.
CLOTHING KARLA LLC cannot override a payment decline issued by a bank or payment provider.
Pending or Duplicate Charges
Some banks may display a temporary pending authorization when a payment attempt is submitted.
A pending authorization is not always a completed charge and may be released automatically by the payment provider.
If you believe you were charged more than once for the same order, contact us with your order number and relevant transaction information. Do not send complete payment card details by email.
Order Confirmation
After an order is successfully submitted, an order confirmation will be sent to the email address provided during checkout.
If you do not receive an order confirmation:
- Check your spam or junk folder
- Confirm that the email address used during checkout is correct
- Contact our customer support team
An order confirmation does not prevent an order from being cancelled if payment verification fails, fraud is suspected, or the product becomes unavailable.
Order Changes and Cancellations
Order cancellation requests are governed by our published Cancellation Policy.
If an approved cancellation involves a completed payment, the refund will be issued to the original payment method.
Orders that have already been shipped cannot be cancelled and must follow the applicable return process.
Refunds
Approved refunds are issued to the original payment method according to our Return and Refund Policy.
After a refund is issued, the bank or payment provider may require additional time to post the funds to the customer’s account.
CLOTHING KARLA LLC cannot issue a refund to a different payment method unless required by law.
Chargebacks and Payment Disputes
Contact us before initiating a payment dispute so we have an opportunity to investigate and resolve the issue.
When contacting us, include:
- Your order number
- The email address used during checkout
- A description of the issue
- Any relevant supporting information
Submitting false or fraudulent payment disputes may result in order cancellation or restriction of future purchases where permitted by law.
Contact Information
For questions about a payment, charge, refund, or order, contact us:
Legal Business Name: CLOTHING KARLA LLC
Trading Name / Store Brand: Xivri
Customer Support Email: support@xivri.com
Phone: (909) 500-3440
Business Address:
CLOTHING KARLA LLC
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States
When contacting us about an existing order, include your order number and the email address used at checkout.
Last updated: October 8, 2026
Xivri is an online retail brand operated by CLOTHING KARLA LLC. This Cancellation Policy explains when and how an order cancellation can be requested.
Cancellation Request Window
You may request cancellation until your order is fulfilled.
Contact us as soon as possible. A cancellation is confirmed only after our customer support team confirms that the order has not been fulfilled and approves the request.
An order cannot be cancelled after fulfillment, shipment, or transfer to a shipping carrier.
How to Request a Cancellation
Contact our customer support team as soon as possible:
Customer Support Email: support@xivri.com
Phone: (909) 500-3440
Include:
- Your order number
- The email address used during checkout
- The reason for the cancellation request
Writing “Cancellation Request” and your order number in the email subject line may help us identify your request.
Cancellation Approval
A cancellation is confirmed only after our customer support team approves the request.
Submitting a cancellation request does not automatically cancel an order.
Cancellation requests are accepted until fulfillment. The order must not have been fulfilled, shipped, or transferred to a carrier.
Orders That Cannot Be Cancelled
We cannot cancel:
- Orders that have been fulfilled
- Orders that have already shipped
- Orders already transferred to a carrier
If an order cannot be cancelled, the customer may request an eligible return after delivery according to our Return and Refund Policy.
Address or Order Changes
Contact us immediately if you need to request a change to:
- Shipping address
- Product
- Size
- Color
- Order quantity
Changes are not guaranteed after an order is submitted.
If we cannot make the requested change, we may attempt to cancel the order when it remains eligible. Otherwise, the order will continue processing as originally submitted.
Refunds for Approved Cancellations
When an approved cancellation involves a completed payment, the refund will be issued to the original payment method.
Approved cancellation refunds are normally issued within 10 business days.
Your bank or payment provider may require additional time to post the refund to your account.
Refunds cannot be issued to a different payment method unless required by law.
Duplicate Orders
If you accidentally place a duplicate order, contact us immediately.
We will attempt to cancel the duplicate order if it has not been fulfilled, shipped, or transferred to a carrier.
Payment Authorization Holds
Some banks may display a temporary payment authorization even when an order is cancelled.
The time required to remove or release an authorization hold is controlled by the bank or payment provider.
Contact your payment provider if a pending authorization remains longer than expected.
Refused or Undeliverable Packages
Refusing delivery does not count as an approved cancellation.
Packages returned because of refusal, an incorrect address, or failed delivery are handled according to our Shipping Policy and Return and Refund Policy.
Applicable deductions or eligibility requirements may apply when permitted by the published policies and applicable law.
Contact Information
For cancellation or order-change requests, contact us:
Legal Business Name: CLOTHING KARLA LLC
Trading Name / Store Brand: Xivri
Customer Support Email: support@xivri.com
Phone: (909) 500-3440
Business Address:
CLOTHING KARLA LLC
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States
When contacting us, include your order number and the email address used during checkout.
Find answers to common questions about Xivri products, orders, payments, shipping, tracking, returns, refunds, and cancellations.
Xivri is an online retail brand operated by CLOTHING KARLA LLC.
If your question is not answered below, contact our customer support team.
Orders
How do I place an order?
Browse our products, select the available size, color, or style, and add the item to your cart.
Proceed to checkout and provide your contact, shipping, billing, and payment information. Review the order details before submitting payment.
How will I know that my order was placed successfully?
After your order is submitted successfully, an order confirmation will be sent to the email address provided during checkout.
If you do not receive the confirmation:
- Check your spam or junk folder
- Confirm that the email address used during checkout is correct
- Contact our customer support team
Can I change my order after placing it?
Contact us as soon as possible if you need to request a change to the product, size, color, quantity, or shipping address.
Changes are not guaranteed after an order has entered processing or fulfillment.
Can I cancel my order?
You may request cancellation until your order is fulfilled.
Contact us as soon as possible. A cancellation is confirmed only after our customer support team confirms that the order has not been fulfilled and approves the request.
Orders that have been fulfilled, shipped, or transferred to a shipping carrier cannot be cancelled. Review our published Cancellation Policy for complete details.
Shipping
Where do you ship?
We currently ship to valid addresses within the United States only.
We do not currently offer international shipping.
How long does order processing take?
Orders are normally processed within 3 business days.
Business days are Monday through Friday and exclude United States federal holidays.
How long does delivery take?
Standard delivery normally takes 5–8 business days after shipment.
The total estimated delivery time from the day order processing begins is:
- Processing: 3 business days
- Transit: 5–8 business days
- Total estimated delivery time: 8–11 business days
Delivery dates are estimates and are not guaranteed.
Is shipping free?
We offer free standard shipping on eligible orders within the United States.
Any available shipping method or charge will be displayed during checkout before payment is completed.
How do I track my order?
After your order ships, we will send a shipping confirmation email containing the available tracking information.
Please allow 2–5 business days for tracking updates to become active in the carrier’s system.
What should I do if tracking shows “delivered,” but I cannot find my package?
First:
- Check the delivery location, mailbox, porch, or building reception area.
- Ask household members, neighbors, or building management.
- Allow up to 48 hours because some carriers mark packages as delivered before final delivery.
- Contact the shipping carrier using the tracking number.
- Contact us if the package still cannot be located.
We will review the available order and tracking information.
Returns and Refunds
What is your return window?
We accept eligible return requests within 30 days of the delivery date.
Items must meet the conditions listed in our Return and Refund Policy.
How do I request a return?
Contact us before sending an item back:
Email: support@xivri.com
Phone: (909) 500-3440
Include your order number, the item you want to return, and the reason for the return.
Do not send a return without prior authorization. After an eligible request is approved, we will provide return instructions and a prepaid return shipping label.
Do I pay for return shipping or a restocking fee?
No. Return shipping is free for approved eligible returns. Xivri pays the return shipping label cost, and this cost is not deducted from your refund. We do not charge a restocking fee.
How long does a refund take?
After we receive and inspect an eligible return, we will notify you whether the refund has been approved.
Approved refunds are issued to the original payment method within 10 business days.
Your bank or payment provider may require additional time to post the refund.
Do you offer exchanges?
We do not offer direct exchanges.
If you need another size or color, request a return for the original eligible item and place a new order for your preferred item.
What should I do if an item arrives damaged, defective, or incorrect?
Contact us within 7 days of delivery.
Include:
- Your order number
- A description of the issue
- Clear photos showing the item and problem
Approved claims will be resolved according to our Return and Refund Policy.
Products and Sizing
How do I choose the correct size?
Review the size information available on the individual product page before ordering.
Measurements and fit may vary by product or style. If you need help, contact our customer support team before placing your order.
Are all products true to size?
Fit can vary depending on the product, material, design, and preferred fit.
Use the size information provided on the relevant product page rather than relying only on your usual size.
How should I care for my product?
Follow the care instructions shown on the product label or product page.
Care requirements can vary by material and garment. Do not use a general washing method if it conflicts with the product’s specific care instructions.
Can product colors look different in person?
We make reasonable efforts to display product colors accurately.
However, colors and appearance may vary slightly because of screen settings, device type, lighting, or photography.
Payments
What payment methods do you accept?
Depending on checkout availability, we accept:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
- Amazon Pay
- Diners Club
Payment method availability may depend on the customer’s device, browser, location, and eligibility. Only methods displayed during checkout are available for a specific order.
What currency do you use?
All prices and charges are displayed and processed in United States Dollars (USD) unless otherwise stated.
Is my payment information secure?
Payments are processed through Shopify and authorized payment providers.
CLOTHING KARLA LLC does not directly store complete payment card numbers.
Our website uses encrypted connections to help protect information transmitted during checkout. No online payment or transmission method can be guaranteed to be completely secure.
Why was my payment declined?
A payment may be declined because of incorrect card details, insufficient funds, billing-address mismatch, fraud-prevention checks, or a decision by the bank or payment provider.
Confirm your payment and billing information or contact your payment provider. You can also try another payment method displayed during checkout.
Customer Accounts and Communication
Do I need an account to place an order?
Available checkout options are displayed when you place an order. Follow the instructions shown during checkout.
Why am I not receiving emails?
Check your spam or junk folder and confirm that the email address used during checkout is correct.
Contact us if you still cannot locate an order confirmation or shipping notification.
Contact Information
Still need help? Contact our customer support team.
Legal Business Name: CLOTHING KARLA LLC
Trading Name / Store Brand: Xivri
Customer Support Email: support@xivri.com
Phone: (909) 500-3440
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Business Address:
CLOTHING KARLA LLC
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States
When contacting us about an existing order, include your order number and the email address used during checkout.
